PRIVACY POLICY
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At JoSa on the River, we believe every guest deserves transparency, trust, and comfort — whether you’re dining with us in person or visiting us online. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website, www.josaontheriver.com, or any services connected to it.

We are committed to handling your information with care, respect, and integrity.


Information We Collect

We collect information in three ways:
(1) information you provide directly, (2) information collected automatically, and (3) information from third‑party partners.

A. Information You Provide

This includes:

• Name
• Email address
• Phone number
• Reservation details
• Event inquiries
• Job application information
• Messages submitted through our contact forms
• Newsletter sign‑ups


If you apply for employment, we may also collect résumé details and other information you choose to share.


Information Collected Automatically

Our website uses Wix Analytics and similar tools to understand how guests use our site. These tools may collect:

• IP address
• Device type
• Browser type
• Pages viewed
• Time spent on the site
• Clicks and navigation patterns
• General location (city/state level)
• Cookies and tracking technologies


This information helps us improve our website experience and understand what our guests enjoy most.


C. Information from Third‑Party Services

If you make a reservation, join our newsletter, or interact with embedded tools, those services may share limited information with us. Examples include:

• Wix Reservations
• Email marketing platforms
• Social media integrations


We only receive the information necessary to provide the service you requested.


How We Use Your Information

We use your information to:

• Respond to your inquiries
• Process reservations and event requests
• Send updates, newsletters, or announcements (only if you opt in)
• Improve our website and guest experience
• Maintain security and prevent fraud
• Comply with legal obligations


We do not sell your personal information.


Cookies & Tracking Technologies

Our website uses cookies to:

• Understand how guests use our site
• Improve performance and functionality
• Provide a smoother browsing experience
• Support analytics and security


You will see a cookie banner on our site that allows you to accept, decline, or customize your cookie preferences.

You may adjust your browser settings at any time to block cookies, though some features may not function as intended.


How We Share Information

We may share information with:

Service Providers

Trusted partners who help us operate our business, such as:

• Wix (website hosting and analytics)
• Email marketing platforms
• Reservation systems
• Payment processors (if applicable)


These partners are required to protect your information.


Legal or Safety Requirements

We may disclose information if required to:

• Comply with the law
• Respond to legal requests
• Protect the rights, safety, or property of our guests or business



Data Retention

We retain personal information only as long as necessary to:

• Provide the services you requested
• Maintain business records
• Meet legal and regulatory requirements


You may request deletion of your information at any time (see Section 8).


Security

We take reasonable administrative, technical, and physical measures to protect your information.
While no system is perfect, we work hard to safeguard your data and use reputable, secure service providers.


Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect information from children.


Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request corrections
• Request deletion
• Opt out of marketing communications
• Adjust cookie preferences


To make a request, contact us at:

 info@josaontheriver.com
(414) 210-4701
JoSa on the River, Milwaukee, WI

We will respond promptly and respectfully.


Third‑Party Links

Our website may link to third‑party sites (such as social media or reservation platforms).
We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.


Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When we do, we will update the “Last Updated” date at the top of this page.


Contact Us

If you have questions, concerns, or feedback about this Privacy Policy, we’re here to help.

JoSa on the River
106 W. Wells St
Milwaukee, Wisconsin
 info@josaontheriver.com
(414) 210-4701

We appreciate your trust and look forward to welcoming you — online and in person.